Return Policy
Return Policy
At THE DRIPPED DISTRICT, we want you to be completely satisfied with your purchase. If you're not happy, we're here to help.
Returns
You have 14 days from the date you received your item to request a return.
To be eligible for a return, your item must be:
- Unworn and unwashed
- In the same condition that you received it
- In its original packaging with all tags attached
- Undamaged Packing
Non-Returnable Items
The following items cannot be returned:
- Sale or discounted items
- Gift cards
- Downloadable products
- Sourced Items
- Unsealed Packaging
- Fragrances
- Any marks or Smells
How to Start a Return
To initiate a return, please contact us at thedrippeddistrict@gmail.com with your order number and reason for return. We will provide you with return instructions.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
If you'd like to exchange an item for a different size or colour, please contact us and we'll do our best to accommodate your request, subject to availability.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect. We recommend using a tracked shipping service as we cannot be held responsible for items lost in transit.
Contact Us
If you have any questions about our return policy, please get in touch at thedrippeddistrict@gmail.com